Tag Archives: No more Burger King Satisfries

The early demise of Burger King’s Satisfries

iStock_000016208114SmallSeems like we only just blogged about the introduction of Burger King’s lower-calorie Satisfries. Less than a year later, we’re blogging about the end of the chain’s healthier option for french fry lovers.

This is a blow to the fast-food chain, which has struggled to keep up with its direct rivals McDonald’s and Wendy’s while also dealing with customers fleeing for brands like Chipotle and Panera, which are marketed as healthier options. Satisfries were supposed to make burger fans feel better about their fast-food meal.

Satisfries are made with a special batter that absorbs less oil, causing them to have 20% fewer calories than regular Burger King fries. A small serving of Satisfries contains 270 calories and 11 grams of fat, while the conventional version has 340 calories and 15 grams of fat.

Price may have been one factor in why customers largely rejected the lower-calorie option. A small order of the lower-calorie fries typically costs about $1.89, compared to $1.59 for a bag of its regular fries.

Earlier this week, Burger King’s 7,500 North American eateries were given the option of continuing to offer Satisfries. Owners of only 2,500 restaurants decided to do so.

“The remaining restaurants will treat the product as a limited-time menu offering and have begun phasing it out after this unprecedented run,” Burger King North America President Alex Macedo said in a statement.

The company maintains that it always planned to allow customer demand to decide the fate of the product.

Essentially, Satisfries are dead at 5,000 Burger Kings and on life support at 2,500 others. The product was launched to cater to what seemed like a specific consumer demand — healthier products — but ultimately it seems people who eat fries are not going to change their habits to save a few calories.

FoodFacts.com has to wonder whether it’s possible for any fast food chain to successfully introduce a menu item that can be perceived as a healthier option. An honest look at Satisfries tells us that while there is a savings in fat and calories, the difference may not be big enough to convince educated consumers that these fries could actually be deemed healthier.

Burger King did make an effort, though. And for that, they should be commended.

We’d love to see those efforts continue. Maybe they could begin with offering a burger with a lower fat content. That might make a real difference to consumers. Just a thought.

http://www.fool.com/investing/general/2014/08/15/why-did-customers-reject-burger-kings-satisfries.aspx